Intercom reviewed honestly: seats $29–$132, Fin AI at $0.99 per outcome on top. Why the seat price is the floor, not the total — and who it’s actually for.

Freshdesk reviewed honestly: Growth $19, Pro $55, Enterprise $89 per agent, Copilot $29 on Pro+, Freddy AI $49 per 100 sessions. Value pick with a catch.

Zendesk reviewed honestly: Suite tiers $55–$115 per agent, Copilot $50, $1.50 AI resolutions. Who should buy it — and who should skip it. Checked Sept 2026.

We compared Zendesk, Freshdesk, Intercom, HubSpot, and Zoho Desk on pricing, channels, and AI costs — vendor pages checked Sept 2026, no affiliate links.